Terms Of Service
If you ever plan to work with me, it is of upmost importance that you understand and agree with my terms! My boundaries are firm and I stick to my T.O.S. rigidly. If you find elements of my terms you don't agree with, that is okay! A different maker will be a better match for you than I.
My disclaimers will be listed below my terms. They are equally important to read and understand if you want to commission me!
Skinned Studio's Terms of Service
Payment:
-The client must finish paying off their commission completely before any work is started.
-Payment plans are welcome along with payment in full. If a payment is scheduled, it must be paid on time. 2 late payments will result in a cancelation.
-The product will not be shipped until the full payment and separate shipping cost is paid for.
-Prices are non-negotiable.
-Payment details will only ever be discussed between the client and Skinned Studio. Skinned studio will never share a clients payment history and personal information.
Refunds:
-25% of the commission cost is a down-payment. This down-payment is non refundable for any reason. Even before work has been started.
-A client will ONLY RECEIVE A 75% REFUND if work has not been started and materials have/have not been ordered.
-Once the commission has been started and materials have been ordered, no refund is possible.
-Concerning payment plans: If no payment has been given after 30 days past the agreed upon payment date, the commission will be considered abandoned and canceled. A refund will be issued, minus the down payment.
-If the suit has been completed and/or shipped, the client will receive no refund.
-If the client wishes to cancel their order and the commission has already been started, the client can choose to be sent their incomplete commission or leave it with Skinned Studio. Both of these scenarios result in no refund. If the client chooses not to receive their incomplete canceled commission, Skinned studio will make major to minor changes to the design based on the completion stage to turn the project into a new character.
-Client of the canceled commission has no right to dictate the design of their voided commission.
-Client is not entitled to a refund if their commission is lost in transit while shipping.
-Shipping fees will not be refunded.
Shipping:
-Shipping is an extra, non-negotiable charge that will be quoted after the commission's completion.
-Skinned Studio is not responsible for any damages or loss done to the commission while in transit.
-It is not Skinned Studio’s fault if the commission is lost in transit as it was the postal service’s responsibility.
-The client is responsible for paying any and all import fees.
Communication:
-You may contact Skinned Studio via Telegram, Instagram, or Discord. Phone number and email are used for emergency contact only.
-Skinned Studio will get to your message when they can. Please be patient.
-Emergency contact can be used if Skinned Studio has been out of contact for a month.
-If the client fails to communicate within 3 months after repeated attempts to contact, their commission will be considered abandoned and canceled, and they will not receive any refund or their commission.
Repairs:
-Minor repairs are free up to 45 days as long as client pays all shipping costs to and from Skinned Studio.
-Skinned Studio reserves the right to decide what a minor or major repair is.
-Skinned Studio will not repair any commission used in adult activities.
-Skinned Studio will not repair damage deliberately done by the client for free.
WIPs (Work In Progress pictures):
-Customer is highly discouraged from asking for W.I.P.s weekly or more frequently. This is stressful and distracting. If it happens multiple times after warning, it will be considered harassment.
-W.I.P.s will be provided when they are available.
-Please ask for updates every month maximum or less.
Work Time:
-Skinned Studio will take as long as they want per commission.
-Asking Skinned Studio to work faster is very discouraged and can result in commission cancelation if done frequently.
-Keep in mind that quality takes time and rushing Skinned Studio may result in a lower quality item.
-ETAs are never given.
-Skinned Studio does not accept unpaid deadlines.
-Paid rush orders will be considered on a case by case basis.
Blacklist:
-“Ghosting” and not responding messages up until 3 months result in blacklist.
-Failure to pay within 30 days during a payment plan results in blacklist.
-Disrespect or hate to refusal of service will result in blacklist.
-Receiving a quote for a commission and ghosting when payment details have been planned and agreed upon will result in blacklist.
-Attempting to purchase a premade and ghosting when payment details have been planned and agreed upon will result in blacklist.
-Any rude comments will result in blacklist.
-Harassing clients and friends of Skinned Studio results in blacklist.
-Harassing Skinned Studio themselves or sending people to harass them will result in blacklist.
Extra notes:
-Client MUST be 18 or older when commissioning Skinned Studio. Identification proof will be required before any commission is accepted.
-Skinned Studio will not make suits modified for adult activities.
-Skinned Studio lives in a house with dogs. Be aware if you have a serious allergy.
-Skinned Studio lives in a smoke-free home.
-Skinned Studio has the right to refuse service without question.
Trades:
-Other party MUST ship first before Skinned Studio starts/ships their half.
-ETAs are never given.
-Skinned Studio does not accept deadlines.
Disclaimers:
- I prefer to work with soft foam bases! It is what I am most comfortable and experienced with. It is unlikely I will accept a commission that requires me to fur a 3d printed/resin base unless it is an especially unique creature or design.
I am, however, always happy to make skull suits or other creature designs that require no/minimal fabric on a hard base face.
-I consider myself an amateur fursuit maker, not a professional! Due to the handmade nature of fursuits, small flaws such as nicks in shaving, slightly visible seams, glue spots, and slight asymmetry can happen. I try to get my work as close to perfection as possible and flaw free, but I am only human. Please manage your expectations of my work!
- I do not work with parents/guardians to make custom fursuits for minors!
- I will only ever be in main contact with ONE individual per commission. And that will be the person who paid me for the commission. Your partner/friend/family member messaging me in regards to changing some aspect of a fursuit they didn't pay for is unacceptable and confusing. It will result in a commission cancelation.
- I do not make costume modifications for adult activities!
-I own dogs! Take caution when commissioning me if you have a severe allergy! I don't let my dogs touch my commission work, but dog hair likes to spread everywhere no matter how vigilant I am. Of course, I brush, lint roll, and disinfect any fursuit before it ships as a precaution.